Operations (Ops) Team Lead

Company Description

Role Objective

Responsibilities

  • Direct communication and management of your team
  • Closely monitor performance & quality metrics & take corrective action as necessary
  • Manage across functions (quality, prod, etc) to meet program deliverables
  • Cost management & budget monitoring
  • Participate in team trainings
  • Risk management on the team level

Qualifications

  • 1-2 years experience of coordination/management
  • Excellent communication – both written & verbal
  • Must speak good English
  • Proficiency in Google Workspace (Docs, Sheets, Drive)
  • Be flexible to support field operations; non-standard hours
  • Be experienced in preparing reports, presentation decks
  • Be able to digest information quickly & turn it into actions
  • Be able to manage a team, often in situations of high-stress
  • Be able to remotely manage the team
  • Detail-oriented and proactive mindset

Originally posted on Himalayas

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